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Privacy Policy

Our Privacy Policy

Alfred Max ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your personal data when you use the Alfred Max mobile application ("the App"). The App is available exclusively on Apple iOS devices (iPhone) and all services are provided in English only.

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Privacy Policy

Our Privacy Policy

Alfred Max ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your personal data when you use the Alfred Max mobile application ("the App"). The App is available exclusively on Apple iOS devices (iPhone) and all services are provided in English only.

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Last Updated: March 11, 2026

  1. Information We Collect

1.1 Account Information

When you create an account, we collect the following depending on your chosen authentication method:

  • Google Sign-In: Name, email address, and profile photo URL as provided by Google

  • Apple Sign-In: Name and email address (or Apple's relay email if you choose to hide your email)

  • Email Registration: Email address and a securely hashed password

1.2 Onboarding Profile Data

During onboarding, you may voluntarily provide:

  • Your first name and age

  • Primary content platform (e.g., TikTok, YouTube Shorts, Instagram Reels)

  • Content niche and type

  • Growth goals and current challenges

  • Posting frequency

  • Notification preferences

  • A digital signature as part of your commitment

1.3 Video and Audio Data

When you submit a video for analysis, the App processes the following:

  • Video frames: Up to 8 frames are extracted locally on your device, compressed, and transmitted to our servers for AI analysis

  • Audio: If your video contains speech, the audio track is extracted and transmitted for transcription

  • Video metadata: Duration, frame timestamps, and temporal phase labels


Important: Video frames and audio data are processed in real-time by our AI systems and are NOT permanently stored on our servers after analysis is complete.

1.4 Analysis Results

We store the results of your video analyses, including Max Scores, feedback, and AI-generated scripts. This data is stored both locally on your device and in our secure database to provide your analysis history.

1.5 Chat Conversations

Messages exchanged with the AI Chat Assistant ("Chat with Alfred") are stored locally on your device. Chat content is not transmitted to or stored on our servers.

1.6 Usage and Analytics Data

We collect anonymized usage data to improve the App, including:

  • Feature usage patterns (e.g., number of analyses performed, features accessed)

  • App performance metrics

  • Streak and engagement data

  • Subscription status and billing events

1.7 Device Information

We collect basic device information for compatibility and error reporting:

  • iOS version and device model

  • App version and build number

  • A locally generated device identifier (not your Apple IDFA)

  1. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide, operate, and maintain the video analysis services

  • To personalize your analysis feedback based on your profile (platform, niche, goals, and challenges)

  • To manage your account, authentication, and subscription

  • To enforce usage limits for free-tier users

  • To deliver notifications you have opted into (daily reminders, streak alerts)

  • To track your analysis history and progress over time

  • To detect and resolve technical issues via crash reporting

  • To improve the accuracy and quality of our AI analysis

  • To communicate important updates about the App or your account


We do NOT use your data for third-party advertising. We do NOT sell, rent, or trade your personal information to any third party.

3. Third-Party Services

The App relies on the following third-party services to deliver its functionality. Each service operates under its own privacy policy:

  • Supabase (supabase.com): Cloud infrastructure for authentication, database hosting, and serverless functions. Your account data and analysis results are stored on Supabase's infrastructure.

  • OpenAI (openai.com): AI processing for video analysis and audio transcription (via GPT-4o and Whisper). Video frames and audio are sent to OpenAI's API through our secure server-side functions.

  • RevenueCat (revenuecat.com): Subscription management and in-app purchase processing. RevenueCat receives your anonymized user ID and subscription events.

  • Sentry (sentry.io): Error monitoring and crash reporting. Sentry receives anonymized error data and device information to help us diagnose and fix issues.

  • Apple: Push notification delivery and in-app purchase processing via the App Store.

4. Data Storage and Security

We implement industry-standard security measures to protect your data:

  • Authentication tokens are stored in your device's secure Keychain (hardware-backed encryption)

  • All data transmissions between the App and our servers use TLS encryption

  • Certificate pinning is implemented to prevent man-in-the-middle attacks

  • API keys and sensitive credentials are obfuscated and never stored in plain text

  • Video frames and audio are processed transiently and not retained on our servers after analysis

  • Analysis history is stored both locally on your device and in our encrypted database

  • Passwords are securely hashed and never stored in plain text

5. Data Retention

  • Account data: Retained for as long as your account is active

  • Analysis history: Retained indefinitely for Premium subscribers; 7 days for free-tier users

  • Chat conversations: Stored locally on your device only; deleted when you clear chat history or delete the App

  • Onboarding profile: Retained while your account is active; deleted upon account deletion

  • Video frames and audio: NOT retained after analysis processing is complete

6. Your Rights and Choices

You have the following rights regarding your personal data:

(a) Account Deletion: You may permanently delete your account and all associated data at any time from the App's Settings. This action removes your profile, analysis history, and all personal data from our servers and your device.

(b) Notification Control: You may enable or disable notifications at any time through the App's Settings or your device's system settings.

(c) Data Access: You may view your analysis history and profile data within the App at any time.

(d) Withdraw Consent: You may stop using the App at any time. Deleting the App removes all locally stored data.

For users in the European Economic Area (EEA), you may also have the right to data portability, the right to restrict processing, and the right to lodge a complaint with a supervisory authority.

7. Children's Privacy

The App is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. Age verification is enforced during onboarding — users must confirm they are 13 years of age or older to create an account. If we become aware that we have inadvertently collected data from a child under 13, we will promptly delete such information.

  1. INTERNATIONAL DATA TRANSFERS

Your data may be processed in countries other than your country of residence, including the United States (where our third-party service providers operate). We ensure that appropriate safeguards are in place to protect your data in accordance with applicable data protection laws.

  1. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. Material changes will be communicated through the App or via email. The "Last Updated" date at the top of this policy indicates when the most recent revisions were made. Your continued use of the App after any changes constitutes acceptance of the revised policy.

10. CONTACT US

If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:
Email: alfredmax.help@gmail.com

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